At Quick Cart Express, we strive to provide a seamless delivery experience for all our customers. Below are the details of our delivery process, timelines, and conditions:
Delivery Coverage
We deliver to all locations within the UAE and international destinations. Please ensure your address is within our serviceable regions when placing your order.
Delivery Timelines
- Same-Day Delivery: Available for select locations (including Dubai) on orders placed before 12:00 PM.
- Next-Day Delivery: Delivered within 3 business day for eligible areas.
- Standard Delivery: Delivered within timeframe, 1-5 business days, depending on your location.
- International Shipping: Estimated delivery time is timeframe, 1–7 business days.
Note: Delivery timelines may vary due to public holidays, weekends, or unexpected circumstances.
Shipping Fees
- Shipping fees will be displayed during checkout and vary based on the size, weight, and destination of your order.
Packaging and Handling
We carefully package all items to ensure they reach you in perfect condition. Fragile or oversized items may require additional time for safe handling and delivery.
Track Your Order
You will receive a tracking number once your order is shipped. Use this number to monitor your delivery status:
- Visit our Track Your Order page.
- Enter the tracking number provided in your shipping confirmation email.
Delivery Policy
- Delivery Attempts: Our courier will attempt to deliver your order up to [insert number] times. If unsuccessful, we will contact you to arrange another attempt or an alternate pickup solution.
- Recipient Responsibility: Please ensure someone is available to receive the package. If you authorize a third party to accept the delivery, Quick Cart Express is not responsible for any claims after successful delivery confirmation.
- Restricted Areas: Delivery is unavailable to P.O. boxes, military zones, or other restricted locations.
Damaged or Missing Items
If your order is damaged or incomplete upon delivery:
- Contact our customer support when you receive the order.
- Provide photos of the damaged item(s) and the packaging for assessment.
- We will arrange for a replacement or refund based on the issue.
International Deliveries
For international shipments:
- Customs duties and taxes may apply and are the responsibility of the recipient.
- Delivery times are estimates and may be affected by customs clearance delays.
Contact Us for Delivery Inquiries
Our customer support team in the UAE is ready to assist with all your delivery inquiries.
- Email: support@quickcartexpress.com
Thank you for choosing Quick Cart Express. We look forward to delivering your order with the speed and care you deserve.
