Privacy Policy for Quick Cart Express

Last updated: July 25, 2025

This Privacy Policy explains how Quick Cart Express (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website (the “Service”). This policy is drafted in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

By using our Service, you give your explicit consent to the collection, use, and processing of your information as described in this policy.

1. Information We Collect

To provide our Service, we collect the following information:

Personal Data: Information you provide directly, such as your name, email address, phone number, and shipping address when creating an account or placing an order.
Usage Data: Information collected automatically, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies: We use small data files to track activity and enhance your experience. You can manage cookie preferences in your browser.

2. Legal Basis and Purpose for Using Your Information

We process your data based on one or more of the following legal grounds:

Your Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary to fulfill an order or a contract you have with us.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Service, unless these interests are overridden by your rights.

We use your data to:

Provide, operate, and maintain our Service.
Manage your account and process your orders and payments.
Communicate with you regarding your account, orders, or promotional offers (with your consent).
Respond to your questions and provide customer support.
Analyze usage to improve the quality of our Service.

3. Sharing and Disclosure

We are committed to protecting your privacy and do not sell your personal data. We may share your information only in these limited circumstances:

Service Providers: With trusted third parties that perform services on our behalf (e.g., payment processing, order fulfillment).
Business Transfers: In connection with a merger, sale of assets, or acquisition of our business.
Legal Requirements: If required by law or to protect the rights and safety of our company and users.

4. International Data Transfers

Your information may be transferred to and maintained on computers located outside of the UAE. We will ensure such transfers are conducted in compliance with the PDPL, either to countries with an adequate level of data protection or by securing your explicit consent for the transfer.

5. Data Security and Retention

We implement commercially reasonable security measures to protect your data. We retain your personal information only for as long as necessary for the purposes set out in this policy or to comply with our legal obligations.

6. Your Data Protection Rights under UAE Law

Under the PDPL, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request to correct any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data.
Right to Restrict Processing: You can request to limit how we use your data.
Right to Data Portability: You can request to receive your data in a structured, machine-readable format.
Right to Object: You can object to the processing of your data, especially for direct marketing.
Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details below.

7. General Policies

Children’s Privacy: Our Service is not directed to individuals under the age of 13. We do not knowingly collect information from children.
Links to Other Websites: Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy: We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@quickcartexpress.com

Quick Cart Express Co. FZC

Sharjah Publishing City,
Business Centre – Free Zone – Al Ramla – East,
Sharjah, United Arab Emirates